Texts are optional
Manage TX (Managetx.com Inc.) is a commercial property management company in Flower Mound, Texas. We text tenants only if they choose to get texts. Texting is never required to lease space from us, to work with us or to make a payment. Anyone who doesn't opt in gets the same service by email, by phone and in the tenant portal.
Giving us a phone number on a lease or as a contact does not sign you up for texts.
How to opt in
There are two ways:
- In the tenant portal. After you sign in at managetx.com/portal, a pop-up asks "Can we text you?". It shows the mobile number we have for you, which you can change, and a box that starts unticked. Texts start only if you tick the box and press Save. "No thanks" and "Not now" are always there, and the portal works the same whichever you choose. You can change your answer at any time from the portal home screen.
- By texting us first at (817) 952-6831, for example to report a maintenance problem. We reply to you about that request.
What we send
Texts about your maintenance requests, your work orders and your account. For example, we text when a technician is booked or a repair is done, or to ask a question about a request you made. A member of our staff writes each text to one person about their own request. The only automatic text is a one-line acknowledgement when you text us. We don't send marketing texts.
Examples
- Hi - the tech is booked for Thursday morning for the AC in Suite 210. Is anyone on site from 8? Manage TX. Reply STOP to opt out.
- Thanks - we have passed this to the team and someone will get back to you.
Stopping, starting again and help
- Reply STOP to stop texts at any time. STOPALL, UNSUBSCRIBE, CANCEL, END and QUIT work too. You'll get one text confirming it, and nothing after that.
- Reply START to opt back in.
- Reply HELP for help, or contact us at info@managetx.com or (817) 952-6831.
- You can also change your answer at any time in the tenant portal.
- Message frequency varies with your requests and account activity.
- Message and data rates may apply, according to your mobile plan.
- Mobile carriers are not liable for delayed or undelivered messages.
Your number stays private
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text-messaging opt-in data and consent are not shared with any third parties.
The full details are in our Terms of Service (section 8) and Privacy Policy (section 5).